I recently purchased a copy of Cubase 7.5 with the intention of upgrading to Cubase 8. I’m running into problems when I try to input my product activation code for in the ELCC program that I installed to get the license key to work. The ELCC program recognizes my key, but when I input the activation code I receive the following message…
“Currently, there is no licence available which can be upgraded by your upgradeable licence. Please connect an USB-e Licencer, which holds an appropriate upgradeable licence, to your computer.”
I can see the USB e-Licencer in the “eLicensers” tab in the ELLC program, but next to both that device and the “Soft eLicencer” display a red circle with a diagonal line through it, indicating something is wrong… I WAS able to register the USB key on the Steinberg website, however.
Is there a driver for the actual USB key that needs to be installed? If so, a brief device driver manager popped up, seemed to execute itself fully, then went away… I’m on Windows 8.
Is there a Steinberg Tech or someone with similar ELLC problems knows what to do?