HELP I changed the settings to 24Bit/48khz!

Help! I changed the settings to 24 bit/48khz. In the mixdown pop up window. Now MP3’s don’t render properly. Not only that but the program says tracks are rendered in 24/44.1 but that is not the case because they sound like crap. I don’t know what to do. I was in the middle of mixing and mastering and now due to this problem we can’t continue. I tried to go change the settings back to what they were before and while the program says the settings are Changed there is still a discrepancy in the sound of MP3s. They just sound like crap ever since I made that adjustment. And it seems like no matter what numbers I change it to the program continues to want to render them in 24/48 making any MP3 that has rendered sound weaker and unusable . I thought about resetting the program, but I read on a forum somewhere that resetting the program doesn’t actually reset everything. The only thing I know is that making that adjustment ruined the way the program works because now the MP3’s Render sounding like crap. I sent the AUDIO engineer some tracks. He says Read at 24 bit/44.1 kHz but After he sent me back the first mix of the song, I could still hear the issues I could hear in the MP3 That were rendered after making this change and trying to regress. I don’t know what to do at this point, but I think the best thing to do would be to just do a A reset to factory settings please tell me somebody has dealt with this before. This is a complete nightmare and it feels like my first entire first album is completely ruined. I thought changing that setting would only do it for the song that was created for that setting to be used with. It seems that setting changed for every other song in the program. I feel like resetting or reinstalling could provide a fix as all the other songs are in . 24/44.1 and one of them is at 32/44.1 but I’m uncertain what to do at this point.

Check the audio interface hasn’t got stuck at 48k

I can understand that you are upset in your current situation. Your description sounds very confused and does not make a lot of sense, to be honest.
I have never heard audio files being encoded to MP3 and then to be given to an audio engineer. Are you sure you are encoding and not using Wave or Aiff formats?
Furthermore there is no bit resolution setting for MP3 encoding, as that is always automatically 32bit float.
And then - if you change the output format settings in the Audio Export dialog it will have no effect on your project whatsoever. And most certainly Cubase will not acknowledge such changed settings.

So your description is rather imprecise and misleading. It will be very difficult to offer any meaningful help this way.
Can you try to explain the situation again and make sure not to confuse things in your description? Possibly post some screenshots to help us to understand better.

That sounds like a great thing to be able to do however I do not know how to do that. I have a two Channel Universal Audio Volt 276 USB Interface. Gosh I’m stoked to know about this cause it seems like that might be the fix. :crossed_fingers:

I wouldn’t get your hopes up to much. As Johnny says your description is rather confused/confusing so it’s pretty much impossible to diagnose.
But from studio setup see if you can open the ASIO control panel and check sample rate in the UA panel.

Well, the MP3’s just don’t sound good ever since I made that change. I did not send the audio engineer MP3 files. I sent them to him In wave format. I had sent him a few files for him to check to see what they Read at. He said that the files read at 24/44.1. The first mix of every song he sends me sounds a lot Nicer than the rough mix I sent him but this time it doesn’t sound good and it’s because of this switch to 24/48.

Is it possible to change the settings to how they were earlier this month? I know my questions may seem kind of dumb but to be honest with you I’m just a musician who wants to produce music with basically no knowledge about DAW’s. So anyway, on Valentine’s Day, I decided to create a new song. I opened it through the create empty tab. Then before I imported anything I went to the export audio mix down pop-up window. That’s where I changed the sample rate to 48 kHz but kept the bit at 24. Right after I made that change, I exported an empty file to render at that format.

After building and rendering the song as an MP3 file, it sounded like garbage. So I used the wave file format of it. Note that Anytime I try to export an MP3 after that it hasn’t sounded good and still doesn’t sound good. anyway, when I was done with the song, I decided to go back to one of my other songs only to see that the setting had changed in the export audio mix down pop-up window For a song that had been created prior to that session I mentioned above. Now that this happened, I’m afraid to open any of the other songs aside from the one that I see has been affected.

I panicked and freaked out so I changed the setting back to 44.1 and 32. Because I thought that’s what the setting was at before. I can’t be for certain what the number was before this. I know you are saying otherwise, but Due to this situation, it seems like anytime those numbers are changed. It affects anything else that is in the program. So to clarify anytime I changed those numbers. It was always through clicking file, then going to export audio mix down and proceeding to make the changes in the pop-up window that comes out.

Thinking back to The first song I ever created before I imported any files. I had changed settings after selecting an MP3 to 44.1 KHZ which now I notice is greyed out after selecting MP3 but then I went on to change the bit to 320 . That is The first and last change I made to any of those settings before coming to this problem. So remembering that after this issue occurred I tried to go and change the bit to 32 when attempting to correct the error but Because there was no option for 320 I changed it to 32bit. I did that because as a novice, I thought that must be the same thing.

According to the record format that reads at the top Middle section of the screen. that number in the song that’s been affected always read at 44.1–24Bit. After switching to 44.1/32 bit to no avail Then I tried 44.1/24 bit because that’s what the Record format was reading at even after making the change to 24/48. So after realizing what it says in record format, I clicked on “record format” in the top middle of the screen. Then I Made sure it read at 44.1 and 24 bit the MP3‘s still don’t work the same and I can’t quite put my finger on it but this mix The audio engineer sent me just doesn’t sound as good quality wise as anything else he sent me before this.

An important thing to note here is that ever since that adjustment was made the number displayed when I send a song to myself via email is totally different. Normally In my email when I attach a song, the number is supposed to be between 10,000k - 15,000k. But ever since this change was made, they always read at 1500k. Because of these issues, I have to send myself wave files to be able to hear any changes that I made outside of my computer.

Something is definitely wrong and I don’t know what to do or what it is. Also after creating an audio file in mix down, there was always a box checked that is no longer checked ever since this change was made. I believe the box that was checked prior to all this after creating an audio file was a bit depth. When creating an audio file, the import options pop up box comes up, but doesn’t allow to click on any of the boxes to change anything. So now none of those boxes are checked, only copy file to project folder is checked, but I had never made the change for it to do that. It just seems the program decided to do that on its own after I made this regrettable change to 24/48.

There is a bit more things I did after this, but I feel like this is enough to disclose for now To avoid more twisting and turningand hopefully one of you guys can help me narrow down what to do to fix this. Thank you for taking the time to read this. I appreciate Your willingness to help my situation.


anytime i made most of the changes it was through this window


anytime i made most of the changes it was through this window


i believe this is where you said to check. I think it looks good but what would you say about these settings?

Click where it says Universal Audio Volt on the left. Then open the Control Panel.


after attempting to make the changes to correct what happened multiple times in the “export audio mixdown” window. I went on to make the changes in this window still not seeing the issues to be fixed after adjusting through here.


This looks like the right place you said to click but i dont see any settings regarding the numbers that have been changed. does this look right?

Sigh…Open the Control Panel. It’s the button with Control Panel written on it.

i promise i clicked on it before you replied with this lol


i see the only place where numbers can be changed is in “512 samples”

You would obviously need to click on the sample rate tab to change sample rate
It’s set to 44.1k though so this is not the problem.

There is nothing wrong with your export settings, I think the problem is somewhere else.

Reimport the rendered file into Cubase and see how it sounds inside Cubase.

Thank you for your help GRIM Would you suggest changing “512 samples” to another number? [MEGA SIGH]

No I wouldn’t.

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Well thank you for your Help man really i Appreciate you for helping me check that. Im on the phone trying to get someone to speak to from support. Hopefully they have more things to check on. but aside from this issue do you think maybe just resetting the program or reinstalling might get everything working properly to the reimport everything back in?

You can try to run in safe mode, shouldn’t need any reinstall. I doubt either of these things will help. If you want to troubleshoot you can try what I suggested and report back.

It wouldn’t surprise me at all if things sound wrong because of something to do with how you’re playing them not how they exported. Importing the render to Cubase confirms this or not.

Question 1: who is creating the MP3 files
Question 2: exactly how does that person create the MP3 files?

Your description is still… highly artistic but from what I understand it is just the MP3 files that don’t sound good and that might have nothing to do with Cubase. Thus my questions above.