All I wanted to do was backup my Nuage User Commands, which I did. I found the folder, copied it to a couple of drives for safety and closed it. All the contents are still there in the original location (I just checked).
Then I launched Nuendo 11.0.4 and Nuage (Ver. 2.01). Nuendo came up just fine. But Nuage is not showing up in the workgroup manager at all!
I have no idea why this happened. I didn’t change anything. It just stopped working.
I’ve tried doing a software repair. I tried uninstalling the software and reinstalled it from scratch. No change. It’s saying that some file ( a string of 4 or 5 numbers) is open and I need to close these files before it can finish the repair or install. The ONLY thing I can do is turn off the workgroup manager and tell it to proceed, which I did. Then it says I’ve had a successful install and closes. But I still don’t have my hardware.
I tried doing a firmware update. But both the fader pack and Master apps are showing blank shells. I don’t know what to tell it to use to open them, as Nuage is not showing in the apps section drop down menu. Bottom line: I’m totally lost now.
Any idea how to get it reconnect with the PC?