It’s been a week since I contacted Cubase support with the following problem. Not heard a thing from them. Thought I’d post here to see if anybody can help!
I recently reinstalled Cubase 9.5 (via Steinberg Download Assistant) over my installation as I think some sample libraries were not installed correctly initially. I originally bought Cubase Pro 8.5 (28/12/15) and have updated since then to 9.0 (I was running 9.5).
When I run 9.5 it now asks for an activation code. When I add my 9.0 activation code it brings up a ‘No License to Upgrade Selectable’ dialogue. When I run eLicenser Control Center, I can see my USB-elicenser and Cubase Pro 9 appears to be licensed (alongside Wavelab Elements 9.5). Running Maintenance completes okay but I still have no luck.
I uninstalled Cubase Pro 9.0 after installing 9.5 and suspect this caused the problem. System restore brought back the 9.0 files but there are errors on running it. I can run my new 9.5 installation but I only have 3 hours left as it is not activated!
I’d appreciate any help getting my 9.5 version activated correctly.