I’ve bought a used version of Cubase 7 from a legit dealer on Ebay. He deleted his registration, and I’ve just gone to register it online - but when inserted - the dongle flashes, but nothing comes up in my control panel
I’ve tried inserting other USBs and they appear immediately, and this problem is happening on my mac as well as my PC.
Is there anything I can do about this? Can I get a replacement from Steinberg?
I’ve contacted the dealer, but worried he may not get back…
Thanks.
sorry - where exactly do you mean? - I’ve created a Steinberg account, and in the ‘My Products’ section, chosen the ‘Register eLicenser’ tab where it asked me to enter my eLicenser number which I went to get from the (possibly) faulty dongle with no joy…any clues?
OK - just clicked on the eLicenser Control Panel link - do I need to ‘download the latest eLicenser Control Center’?..what does this do/what is it for/will it make my dongle work?!
