Help USB E-LIcence problems

Hello Everyone ,
I was wondering if anyone could help me with my dilemma…
I broke my usb licence and now , on My Steinberg my Cubase Pro 10.5 and UR44 DSP Mix FX are not showing on my products…
Does anyone know how to rectify this as it’s driving me mad

Probably just get a new eLicenser and recover the licenses onto it using MySteinberg is easiest. But they have been having difficulty with the license sever lately so maybe related? Try maintenance function in eLCC?