I have a strange audio out problem that I need help troubleshooting. It affects audio out on Dorico but is clearly NOT (at least not entirely) a Dorico problem. Nevertheless I am hoping some of the Dorico experts here can help me figure it out.
Here’s the setup: MacBook Pro late 2013 model running Catalina connected via USB cable to UR22mkII Steinberg interface, which in turn is connected via RCA cables to a Bose Wave Radio CD unit, which is where I prefer to hear my Dorico output. However, I can’t, for the following reasons:
When the UR22mkII is turned on, I can see it in my audio output selection list in my OS. I can select it, and use my attached electronic piano to input notes into Dorico just fine. However, when I launch Dorico and try to play something through the Bose, the UR22 disappears from the list of options and Dorico plays through the MacBook Pro’s built-in speaker. It plays fine, but I don’t like the sound quality of course. That’s why I have the Bose. In order to see the UR22 in the list of output options in the OS again, I have to reboot the laptop. Once I do, I can once again see the UR22 in the list of options. That is, I can until I launch Dorico and try to play something there. Then it disappears again and Dorico plays through the laptop speakers.
If I try to play through the Bose from other applications, I can, and the UR22 doesn’t disappear. There is a strange static-y noise like FM white noise accompanying the playback of, say, a You-Tube video, which is not present in the audio when that same video plays back through the laptop speakers. But it does play. Only Dorico “turns it off.” (Doesn’t really turn it off, it’s still on, but not visible in the list of options.)
The Bose plays fine when playing Radio, or a CD, or from any other source plugged into Auxiliary. It only has the static when plugged into the UR22, and then only when the laptop is sending the audio. I’ve tried replacing the cables, to no effect.
I have run all the licensing and other Steinberg updates I can think of to run. No change.