I’ve sent the withdrawal email to firstname.lastname@example.org to cancel my order and get the refund. But nobody replies to me and it’s been three days since I sent the email. So how can I get the refund in the end?
Probably asking the obvious but you purchased online right?
Would you be happy and/or comfortable to share why you’re not happy using Dorico?
I asked for a refund because nobody replied to my email about an activation problem. Now I’ve solved it by myself and the withdrawal should be canceled😂
Did you ask for help here on this forum; it’s one of the most responsive and most often updated groups for software of its kind.
I suspect that very few people come here for help and go away unhappy .
And asknet is a third party- not Steinberg. So you can’t quite blame Steinberg if asknet was poor to respond.
Welcome to the forum, @Elathan. I have contacted my colleague Anja in support to ask her to cancel your refund request if possible.
Well I’ve just known that🥲
At first I didn’t notice this forum😂but now I see this is definitely a responsive and also powerful platform😊