How do I get a new activation code?

Robert_Donithan · October 27, 2018, 4:28am

Bought a new computer but cannot seem to get it to activate cubasele8 onto it. Can anyone tell me how?
Maybe a new activation code? I’ve done that before. I downloaded cubasele8 like it says but then it wants an activation code from soft elicenser…

Martin.Jirsak · October 27, 2018, 7:08am

Hi,

Go thru the Reactivation process, please.

Robert_Donithan · October 27, 2018, 11:53am

I’m trying that but it seems to be outdated like once before and they sent me a new activation code.

Robert_Donithan · October 27, 2018, 1:55pm

Its saying activation code is deprecated

Robert_Donithan · October 27, 2018, 2:04pm

I fixed it with an overlooked new activation code in my email…sorry and thanks…

prvovjencani · October 27, 2018, 2:28pm

I have same problem, but i dont know how to fix it. Pls help!

Martin.Jirsak · October 30, 2018, 10:41am

Hi,

Deactivated/deprecated/disabled Soft-eLicenser (virtual license container) Steinberg helpcenter article should help.

prvovjencani · October 30, 2018, 2:22pm

Thank you for answering!
But i cant fix it. When i try to reactivate activation code they send me old same one, and I cant reactivate my Cubase. Can I contact Steinberg?

Martin.Jirsak · October 30, 2018, 3:00pm

Hi,

You can either get in touch with your local dealer/technical support, or you can open a support ticket in your MySteinberg account.