Hi Sam, I take it you’re on Windows (as you talk about uninstalling and reinstalling). We have had one or two reports that suggest the Windows installer can sometimes go wrong for the most recent version of SAM. If Daniel’s suggestions don’t work, can you zip up the following two directories and send them to me at r dot lanyon at steinberg dot de:
%appdata%\Steinberg\Activation Manager%programfiles%\Steinberg\Activation Manager
That second one may be quite large but feel free to send me a Google Drive or OneDrive link. It would be useful to work out whether the installer really has done the wrong thing here.