I am building a new windows 8 machine (in lieu of the iAshtray that Apple has dreamed up). As I am mostly done with the build and I decided to re-download a copy of Nuendo 6 from the Steinberg web site. I mean I bought it electronically using the Steinberg Online Shop and I have my little dongle with the authorisations so no problems right?
So I plug the dongle in to my PC, log in to “My Steinberg” and… wait a minute… I can see my licenses all right, I can read “My Newsletter” if I choose (gee thanks Steinberg) but the one thing I can’t access is my software —Nuendo 6 + NEK.
I have a copy of Logic Pro X on my Mac Pro. Supposing I am on the road, and have internet access, I can easily download a copy for my Macbook from the Mac App Store. This is online distribution as it is supposed to work. What the hell does Steinberg expect me to do in this situation? Buy another copy of Nuendo? Do you expect people to keep the local installers around permanently?
Meanwhile I would like to be able to download my software whenever I choose with the minimum of fuss. Is that too much to ask?