I bought the UR44 C some time ago. I have had only problems with the Yamaha Steinberg USB driver, causing audio glitches for VST instruments and even audio recording in Cubase 12 PRO. Having discovered that this is a big and very common problem across the UR series, I have tried to implement every possible solution to the problem described both by Steinberg and otherparties. Have even tried to set up the system all over again on a new PC from scratch. NOTHING WORKS. The USB driver simply sucks. It is even detected by Windows 11 as not compatible, this when you implement the Microsift software for troubleshooting. Today I unplugged the UR44C, reinstalling my old, cheap SubZero SZ-A12. It runs completely smooth. No glitches at all. How long before you folks decide to solve this shitty problem once and for all? Stop “eating donuts” and get to work. This is nothing but a scandal. It must be possible to solve this with Microsoft. So many people disappointed with you out there. When you buy an integrated hardware solution from Steinberg itselv, you expect it to run smooth. Period.
This is not the case at all. What makes you think so?
Seriously? Donuts?
Post some info that can help us help you troubleshoot, and maybe you can solve your problems.
I’ve been using a UR44c on Windows 11 since Windows 11 came out without any problems.
Just for your info, this is a user forum and not Steinberg support. So if you want some help, try to calm down.
What release? I’m using the UR44C and it works without any issues.
So what about writing some more details, instead of simply ranting. I’m using the latest Windows 11 (no Insider release) and there is no complaint from Microsoft at all.
I have the same problems with steinberg usb drivers. It eats a lot of CPU when for instance I’m loading a project. It eats 100% of cpu and need a minute to calm down. It glitches when I’m using VST instruments or even regular production plugins. This interface, optimilizaton and support is a disaster. I also don’t have any problems with my previous device roland ua25EX. My UR44C runs a little bit more smoothly when it uses regular ASIO4All drivers, but then Reaper and FL can’t see all inputs and outputs… DISASTER. Then don’t even answer my emails for few months. If I could i would give it back and get my money back. It didnt work for me, but u can instal different USB port drivers or change USB standard from 3.0 to 2.0 . Good luck man.
But this is not the driver that’s eating CPU.
The drivers doesn’t eat CPU, but the driver that is not optimized to work efficently with DAW, creates some bugs, some conflicts and unnecesery processing that eats the CPU only because of poorly design of the driver itself. And that’s facts in this situation. When I’m recalling the same sessions i had problems with using different interface, the problem magically disappears.
It’s better to use scientific method for troubleshooting.
I changed drivers for asio4all and problems disapeared. That was my troubleshooting. I’m not a scientist to do scientific troubleshooting. I’m not a programmer to check lines of codes. Scientific method of troubleshooting should be made by Steinberg and the support but they seem not to care. I’m just a customer. Even steinberg in their official info confirms many problem with USB connection and drivers and recommend some stuff to fix it. We as users should push Steinberg to make a drivers update insted of protecting them and blaming users for wrong troubleshooting, Last update was in march…
I understand. You might be right, you might be wrong. We will never know.
The Scientific Method doesn’t have anything to do with Cubase or programming. It’s the process of objectively establishing facts through testing and experimentation.
I’m in the session using gear with drivers, having no problem. Then I change gear on the same session and the problem appears with all the same settings like sampel rate etc. Then I change only drivers for external ones and problem disappears again, then how would you call if not troubleshooting and getting to conclusion ? And how more would you troublshoot it to get to the more detailed conclusion than “the drivers are poorly design and get in conflict with my DAW like any other device for the last 10 years” especially knowing, than in Steinberg users society URC series is known for its millions of hardware and software problems where drivers, USB connection and optimalizations is just one of many?
I’m having the same problem since I am now using windows 11, I down loaded all drivers and firmware and still audio cuts out on any audio. If I bypass UR44C interface it goes away.
Whats up steinburg ! Time to buy a studio one interface I see???
how do you do that? I’m using studio one… But any audio I listen to cuts out no mater what platform.
I found this interesting. It’s a summary from a document on the Intel website.
’ Intel xHCI - USB 2.0 Audio InterfacesTL008 xHCI Controller Hang With Zero-Length Data Packet Problem.
The xHCI controller may fail to handle a zero-length data packet when doing concurrent traffic with the following devices connected on three separate root ports:
• USB 3.2 Gen 2x1 (or 2x2) hub with at least two USB 3.2 bulk devices.
• USB 3.2 Gen 2x1 (or 2x2) hub with at least two USB 3.2 bulk devices.
• USB isochronous device that sends zero-length data packets.
Implication: Due to this erratum, the xHCI controller may hang.
Intel has only observed this behavior with USB audio offload enabled and USB 2.0 audio devices that send zero-length data packets.
Workaround: None identified ".
Not sure if this may be the problem affecting USB 2.0 ports as well, with the UR Series and the YSUSB Driver on Windows.
But what did work for me, albeit for a while, was changing the xHCI mode in the UEFI to Disable or Manual (can’t remember which one it was ) but the caveat is that all USB 3.0/3.1 and 3.2 ports operate as USB 2.0.
I’ve since gone RME (old product) but runs flawless in Windows 10 and 11 and have chosen to use the UR 824 as slave only, since the issues always re-appear at some point, and I’ve gone to hell and back trying to find a definitive solution ever since I went Windows 10 in 2020. None of the driver updates since, have rectified this issues. Neither fresh installs of Windows.
Obviously, the majority of users do not experience the issues that some of us are having with the YSUSB Driver. But that doesn’t mean there isn’t an issue with the Driver.
Personally, I believe that there is an issue with the driver, maybe more so on Windows PC’s, but the issue is real.
I have a total of 5 Audio Interfaces from 5 different manufacturers, and the only one I can not use as Master, is the UR 824, because of poor driver performance, I mean completely unusable.
This is a YAMAHA issue, and I’ve since learnt that they do things at their own pace, and do not regard the minority as priority. Meanwhile, YAMAHA sources it’s driver, so it’s not made in-house.
I have the same problem… apparently… i bought this interface to use live and randomly in a session starts to cut the audio like a drop out. It has happened in bought Mac and Pc, i use it with usb 2.0 i dont know what to do even a focusrite 2i2 works better, i am sad
By the way i am not an amateur, i work professionaly with music, here is my biography http://neikomusic.com/bio