Hi! Years ago I bought Cubase Le7 and had it activated via elicenser. Later on I UPGRADED this license to Elements 8.
Now had to reinstall windows and thus also had to reinstall cubase, but I lost my Le7 key, so I purchased a copy of LE8 which came with a download access code, stating that this access code will be translated into an activation key for the elicenser once I registered it on steinberg.net. I did redeem the download code on steinberg.net, but instead of giving me an activation key for the elicenser, I now got referred to the “steinberg download assistant” where I could successfully download and activate cubase LE11. LE11 would be fine as such, but I want my Elements UPGRADE back. I still have the elicenser activation key for Elements, but since it was an upgrade from LE7/8, I still need to register my Le8 in the elicenser first instead of having Le11 in the assistant.
When I try and enter the elements upgrade key in the assistant, it refers me back to the elicenser.
So how do I get an elicenser activation key for my Le8 now instad of the assistant Le11 version?
I contacted steinberg via helpcenter over 1 month ago but haven’t gotten a reply so far.
Thank you in advance.