How to locate dump file on a Mac

Cubase
,
1

Cubase randomly crashes on a certain condition and I want the crash dump file on my Mac system, but it’s impossible to find one. I swear it’s much easier to find it on a Windows machine instead. All I can find is a diag file.

Can someone help me find the dump file?

Apple M2 Chip Mac Mini Pro - Ventura 13.2
Cubase Pro 12.0.52 (Apple Silicon)

I even asked ChatGPT to how and it says:

  1. Check the Console App (Easiest Method)
  2. Manually Locate Crash Logs
  3. Check System-Wide Logs (If Not in User Logs)
  4. Cubase-Specific Logs
    ~/Library/Preferences/Cubase

BUT! There’s no such file location as ~/Library/Preferences/Cubase.

2

Hi,

This is the user Preferences. You can keep asking chatGPT on how to get into this folder. :wink:

In the Finder click Go, hold down Opt and click Library.

Btw, the folder of the Crash Logs, which ChatGPT provided to you, is wrong. The correct answer is:
Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

The location provided by ChatGPT is the Preferences folder.

4

There are only a bunch of diag files including other softwares in user/Library/Logs/Diagnostic Reports. Is this the Mac version of the dump file?

When I handed the latest Cubase diag file to a support guy, he asked me to submit a dump file. But there’s no such files as dump files in my Mac.

5

Hi,

*.diag files are diagnostic files, they don’t really point to the rash itself.

The “dump” files on Mac are *.ips nowadays.

6

What do you mean? Wherer am I supposed to find the dump or ips files then?

7

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These are the only files I could find according to the guidance