How to remove an old USB e-licenser from MySteinberg?

[csurieux]

I know that the e-licenser service has closed years ago now, but I have still 2 physical e-licensers in MySteinberg account. One with my main licences which have been all transfered and another with licenses identified as Transfered to new license system, mainly for free plugins or demo versions.

How could I remove this second, quite empty, e-licenser from MySteinberg account. I want to transfer it to someone. But there is no more any option to remove it in MySteinberg, just one to register ?
Any help welcome.

[JuergenP]

@csurieux

I know that the e-licenser service has closed years ago now, but I have still 2 physical e-licensers in MySteinberg account.

Years ago? It was this year in May.

@csurieux

How could I remove this second, quite empty, e-licenser from MySteinberg account. I want to transfer it to someone. But there is no more any option to remove it in MySteinberg, just one to register ?

There is no way of changing old eLicensers anymore. Try contacting support, maybe they can help you.

[csurieux]

@JuergenP

Years ago? It was this year in May.

Thank you for fast answer. Yes in may 2025, sorry, I would have written I am no more using it from years.

@JuergenP

There is no way of changing old eLicensers anymore. Try contacting support, maybe they can help you.

I dont want to change it, just remove it. There is still an option to add but no more to remove.