Not having luck with updating to the latest version (6.12.7.1285), after uninstalling the last version I had (6.12.5.1279) and reinstalling the older version that Steinberg suggests to install if having issues ( 6.11.10.2272) it keeps telling me the newer version is still installed (6.12.5.1279) which it’s not as I’ve removed it, so I presume I have to dig deep for it but not sure what to do, don’t want to be touching random things in registry if that’s what I need to do. I’ve also done all the maintenance updates and database update and licence recovery prior to uninstalling.
I hope that makes sense, I had to edit as I realised I wasn’t clear sorry.
A list of instructions to completely clear it are here:-
I have done that this morning and reinstalled the latest licenser version and it shows the latest version number has updated to ( 6.12.7.1286) however when I try to activate Cubase Trial it says that the current licenser version is too old.
This error message appears if you enter a download code in the eLCC instead of the activation code. The download code must be entered in the Steinberg Download Assistant.
Yes! It was indeed this, I wondered why the code was shorter. Many thanks.
Wow that’s a shocking error message to throw at first time users. You’d think returning a message that the code was invalid is Childs play.
Glad it’s sorted anyway.
tell me about it, why make it simple when you can complicate things hehe but while that is true I have no one to blame but myself because looking at the e-mail again after the solution was posted it clearly said to launch download assistant and I just rushed instead and copied the code, (embarrassed)