How to transfer a license from one of my accounts to another?

[Yu_David]

Hello, Steinberg support personnel:

I have two accounts with licenses for Cubase11 and Cubase13, both of which have been activated. You know, this is very common in the era of using USB licenses because many people work on multiple devices.

I have purchased many plugins on an account with a Cubase11 license, including Halion6 and Groove5, among others. Of course, some small plugins were also purchased on accounts with Cubase13 licenses.

Now I want to transfer Halion6, Groove5, and all plugins to an account with a Cubase13 license, so that I can use Cubase13 to call these plugins.

May I ask if there is the simplest way to complete the requirements I have raised?

Looking forward to your reply, thank you!

[JuergenP]

You wrote the same request three times here, no need to do that. It will be read, one should be enough

How do I transfer licenses between my two accounts?

This is a user forum, so no one here will be able to do this. You need to contact the Steinberg Support directly.

[Yu_David]

I’m sorry, I tried posting several times but it didn’t work. I still don’t know if the post was successful, and I don’t know if anyone has solved the problem I raised.

[JuergenP]

@Yu_David

I still don’t know if the post was successful,

What do you mean by that? Your post is visible in the forum three times, so it is obviously successful.

However, as @mlib said in this shared post here, you need to contact Support, because nobody here is able to change your accounts.

How do I transfer licenses between my two accounts?

As JuergenP said above, you need to contact Steinberg Support. Login to your My Steinberg account from here: https://signin.steinberg.net/ Click the Support link as shown below and follow the instructions on the next page. [image]