I cannot get sound input in Cubase

I have got an IMAC Retina 4K computer using ‘OS Big Sur’ and have updated it. I am running Cubase LE AI Elements 12.

I have a Steinberg UR22C interface, and have installed the drivers.

In the ‘System Preferences’ > ‘Sound’ section I have selected:

Select a device for sound output’:
Steinberg UR22C. Type. USB.

‘Select a device for sound input’:
Steinberg UR22C. Type. USB.

The meter level shows input here.

In ‘System Preferences’ > Security & Privacy > Privacy > Microphone. I have enabled Cubase.

So I have sound input in cubase from the inbuilt microphone, but not from the UR 22C. When I disable the Microphone from the security section it has no sound input at all.

Here is a pic of the ’Studio setup’ and Audio connections.

Can someone out there please help guide me to what all the settings should be?

(I have looked on this forum but can find nothing specific to this.)

What am I missing???


Make sure Cubase has enabled Mic in the System Preferences, please.
Open macOS System Preferences > Security & Privacy > Privacy > Microphone. Enable Cubase here.

Hi Martin,

Thanks for the reply. I have enabled the microphone for cubase in the security section. When I disable it, there is not sound input at all in cubase.

Although I quesiton wether it should be enabled. In the second screenshot above, in the ‘CoreAudio device settings’, it has as the input, ‘Built in microphone’. Is that correct? I don’t want the built in microphone working, it want the input to be the UR22C.

You need to change the audio device in the audio system section in the studio setup window to the UR22C.

Hi Arne,

Thanks for replying.
I have tried to do that, but cannot change it.
When I click ‘Add device’, it has Steineberg UR-C listed at the top (see pic), but when I click on it, nothing happens or is added.
Also, when I click on the drop down section next to ASIO Driver, I try to change it from ‘Built in audio’ to see if there is another option, and it has ‘no driver’ as the only other option (see pic). Surely I have installed the drivers properly if it is listed in the Add Device section (even when the Steinberg UR device is not plugged in to the computer).

Any thoughts?

I think you need to contact the Steinberg support staff. I’m not familiar with the UR-C interface myself and how it should work.

Thanks Arne,

I appreciate you taking the time to help.


It does appear that there’s no Steinberg ASIO driver installed on your system. It should appear in the list in the ASIO Driver dropdown menu.

Do you have the app, dspMixFx UR-C on your machine? It is normally installed along with the driver from Tools for UR-C. If so, what happens when you open it? What happens when you try to open the driver control panel?

It should look like this:

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I would recommend to download and install the latest Yamaha/Steinberg driver.

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Hello Steve and Martin,

Thanks for your help. Something has changed!

I have re installed the latest Yamaha Steinberg USB Driver V3.0.5.
It looks like it is installed properly (see pic) because it is listed in the Audio connections.

When I open dspMixFx UR-C, it states that there is ‘No Device Found’ (See pic). This is when I have got the UR22C connected to the Mac.
I have noticed that in Cubase when I open Studio > Studio Setup> Asio driver and use the dropdown list it does have the UR22C listed (see pic). It has Steinberg UR22C and Steinberg UR22C High Precision (I don’t know what the difference is). When I click on one of these and it asks if I want to switch the driver I do this and then cubase runs very slowly and stops responding. As soon as I disconnect the UR 22C, it runs smoothly again (but no UR22C input).

Any thoughts ???