I get an error "Steinberg Library Manager is not present..."

I bought cubase 12 update (from ver. 11 for windows 11) software. However, the main setup software does not install properly on Steinberg Download Assistant software. So, when I unzipped the .zip in the /win64/Cubase Pro 12.0.40 folder and run setup.exe
but I get an error “Steinberg Library Manager is not present…”
So I removed Steinber Library Manager and re-install it(of course, I re-installed the latest version. but the same error occuered.
How can I install Cubase 12 software properly?
I need help.
thanks.


Hi and welcome to the forum,

I would try to instal Steinberg Library Manager as the administrator and then I would start Cubase installation also as the administrator.

This worked for me, thank you. I tried to uninstall the Library Manager and it said that it was only a valid action for programs that were installed.

Bizarre, because I could open and use the Library Manager.

So I gave up trying to uninstalled it, downloaded the LM installer, ran Setup as Admin, and installed it.

Downloaded the Cubase update I needed, ran the Setup file as Admin, and it worked.