I have a cubase download access code but it is not working

I am yamaha MOXF user and have a cubase AI download access code but when I tried to installing it is not working …
it says the code is “already consumed by another user”

How can I use the code?

Hi and welcome to the forum,

Please make sure you didn’t activate this license in the past by using other MySteinberg name already.

If this is not the case, get in touch with your local Steinberg support, please.

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