Hi, i keep getting this error message every 2 days. I have to restart my mac, and then it goes away and comes again in a day or two. It all started when i got Noteperformer 4’s trial and Dorico Elements. What is the issue here?
Thanks
If I remember, the NP demo times out after an hour of use; and I think this then has a knock-on effect on the audio engine.
Dorico Diagnostics.zip (942.8 KB)
Here is the Dorico diagnostics zip file
You might not be waiting long enough to start up Dorico again after closing. The audio engine keeps running for a bit so Dorico can’t connect to it. I also have Elements and NP trial.
I can’t see anything obvious in the audio engine logs that would explain what’s going on here. Perhaps @Ulf will have a better idea than me.
In the meantime, when you encounter this problem, I suggest you run Activity Monitor and forcibly quit both Dorico and the VST Audio Engine processes, then wait a few seconds, and try to run Dorico again. That should get things back up and running again.
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Hi @rajdholakia711 ,
I also can’t find something obvious in the log files.
For that reason, it would be nice if I could have a remote screen sharing session with you via Zoom or Teams/Skype or so.
If you consent, please send me a private message via this board and we can arrange for the details. Thanks
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fwiw, I had similar behaviour at times when trying out NP playback engines or other time-limited libraries (in Kontakt for instance) so my guess would also be that that’s problem. But likely as not, you’ve solved it by now.