I would love to switch to Dorico...but I can't get it to play

Dear Dorico community,

OK, I would like to be done with Sibelius, but…! I can’t get Dorico to play properly. Mostly, it doesn’t make any sound at all, although some of the sample scores seem to play a bit.

Sibelius plays just fine, so the audio on my MacBook Pro with Catalina 10.15.7 seems to be OK.

I have both Note Performer and the Play engine installed in Dorico, and I have tried to sort things out in device set-up, but no luck.

How might I diagnose the problem?

Grateful for any advice,


Sorry to hear you’re having problems with playback, Mike. Have you worked through the troubleshooting steps recommended in this video?


Thanks for your super speedy reply! Well, I did find out from the video about the “Playback Template” menu item under Play, and chose the one successfully for Halion and then for Note Performer, and finally got some appropriate sound.

That’s great. But yikes that’s pretty tech-y! Why doesn’t Dorico just do that for you (or warn you that you must) when you choose a VST instrument?

Also, a small note: the video seems to refer to an earlier version of the program, asking the viewer to look for “apply default playback template,” which doesn’t exist on Dorico 3.5 anymore, apparently. It just says “Playback Template…”

Thanks! I’m off to experiment with Dorico in a more serious way now.