Icon Platform Nano

Not sure if this is the right forum, if not please move to the appropriate one.

Ok, I am running Windows 10 and have Cubase Pro 10.5. I recently purchased the Icon Platform Nano control surface. I followed the simple instructions for setup in Cubase. There does not seem to be any additional configuration tasks needed.

Outside of transport functions, it does not work as it should in Cubase at all. When I select a track, as soon as I touch the fader it selects a different track, always the same one too and it boosts that fader noticeable louder. Sometimes it will work as it should. Then the fader might start changing the pan settings.

So my question is; is anyone else using this controller? If so, did you have any issues with it and how did you overcome them?

any update on this ?

Nope. The company isn’t that helpful so I’ll be returning it for a Faderport.