On Monday the 25th I submitted the requested info so I could purchase Cubase Elements 11 at education pricing, but I got no follow-up email or instructions. I waited a few days and tried to download the free trial so I could knock this week’s class assignment out, but I’m not getting any emails with the download links/activation codes for the free trial either.
I’ve tried a few different emails (in case there were any filters on my school email that I wasn’t aware of), I checked the spam folders in each email, but nothing is there. If I do a search the only email I have from Steinberg is for the email verification.
I also tried to contact support directly but it just gets stuck loading the page and saying “Waiting…”
I’d appreciate any help. I don’t want to miss the first assignment of the semester!