Import Audio Issue

Nuendo
#1

Hello.

A friend of mine has an issue where a drive was given to him with audio reels. With Nuendo 5 and 6 he gets a crash in a new project when attempting to import them. This is true on multiple Mac OS systems at his home. He sent me one of them but in Windows 7 I had no issue. I immediately thought permissions.
He said the files open in PT but not Nuendo so I assume it can’t be a permissions issue. I don’t what else to look to other than some missing subchunk in the wave file.

Can anyone lend some insight?


Josh

#2

You could try to open them with BWF MetaEdit and see if they are conform to Microsoft and EBU requirements.

Are they using the RF64 extension ? What’s their size ? What kind of formating on the drive ?

You could try as well to copy them to a different drive, and see if they do open without crash.

#3

Seconding that line of investigation.

Chewy

#4

HFS+ with journaling. I have got the hard drive and can confirm with MacDrive on a PC the issue is not present but the same files on OS X do kill Nuendo. I have a crash report here! The file size isn’t abnormal. 2 channel stereo WAV files so nothing really out of the ordinary there. Pastebin seems to be down. It kind of looks like either a bug or bad memory?

Process:         Nuendo 6 [677]
Path:            /Applications/Nuendo 6.app/Contents/MacOS/Nuendo 6
Identifier:      com.steinberg.nuendo
Version:         6.0.4.2184 (6.0.4.2184)
Code Type:       X86-64 (Native)
Parent Process:  launchd [107]

Date/Time:       2014-02-27 13:11:35.549 -0500
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000a00000010
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Josh

#5

Here are the files as seen by the utility posted. They don’t have any visible errors in them. Should I send a copy?

Josh


  • FileName,FileSize,Format,CodecID,Channels,SampleRate,BitRate,BitPerSample,Duration,UnsupportedChunks,bext,INFO,XMP,aXML,iXML,MD5Stored,MD5Generated,Errors,Information
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_1.WAV”,44075790,Wave,0001,2,48000,2304000,24,00:02:33.019,Version 1,No,No,No,Yes,17B3A8775E7E791927D61469B0F16F52,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_10.WAV”,78036168,Wave,0001,2,48000,2304000,24,00:04:30.937,Version 1,No,No,No,Yes,9552129CA4F929C39CBC72E8B8DA8E64,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_2.WAV”,36003738,Wave,0001,2,48000,2304000,24,00:02:04.991,Version 1,No,No,No,Yes,B5CE6CB8BE08CC72164DA53EE3E6072A,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_3.WAV”,48688428,Wave,0001,2,48000,2304000,24,00:02:49.035,Version 1,No,No,No,Yes,85878F263B27B3A27770D7C9DED3AE72,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_4.WAV”,52128666,Wave,0001,2,48000,2304000,24,00:03:00.980,Version 1,No,No,No,Yes,0B3DD4B561C3E5CE58EBE52CDA7F07BD,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_5.WAV”,12095028,Wave,0001,2,48000,2304000,24,00:00:41.975,Version 1,No,No,No,Yes,A1AD8698BC03FCDA465B801BC1030BA7,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_6.WAV”,43787526,Wave,0001,2,48000,2304000,24,00:02:32.018,Version 1,No,No,No,Yes,76ABA313D46ECC26F5CF655EE0C55516,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_7.WAV”,21608520,Wave,0001,2,48000,2304000,24,00:01:15.008,Version 1,No,No,No,Yes,F386E53AE37D806515CC2FE531F78C81,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_8.WAV”,43210944,Wave,0001,2,48000,2304000,24,00:02:30.016,Version 1,No,No,No,Yes,9ACE69FB1B591F8041E376896574123C,“MD5, no existing MD5 chunk”
    “H:\africa ambience\bukima, nov 14\jungle_Bukima_9.WAV”,67388724,Wave,0001,2,48000,2304000,24,00:03:53.967,Version 1,No,No,No,Yes,717CF51145F04DDFDA15688441E233AF,“MD5, no existing MD5 chunk”