Hi there. I am a student and entirely new to Dorico. I’m trying to import an audio file into my project (mp4 from youtube) as I have been given an assignment to write a piece of music to a spoken poem. I have put the video into a new flow and it reads fine, I have matched up the fps etc and the title of the video appears. However, when I click on the video toggle and try the play the file, its simply a black screen with no sound and no play/pause button. Essentially I only need the audio file for this project but it plays no sound at all. I’ve checked other posts on this forum but I am still completely lost lol. I am on Dorico elements 5
Welcome to the forum @Ash666.
While that project with the video file is loaded, please do from the menu Help > Create Diagnostic Report and post the corresponding zip file here or send to u dot stoermer at steinberg dot de
Thanks
I hope this is the right file.
Thanks
Dorico Diagnostics.zip (720.8 KB)
Thanks for the data @Ash666 , but I can’t find a smoking gun in there. Could you send me your video as well, please? If you don’t want to post it here publicly, send instead to u dot stoermer at steinberg dot de. Thanks
sure. The file I’m uploading to Dorico is
Thanks for the video @Ash666 .
Actually , I can attach and play the video fine in Dorico, but also no sound from the video comes here with me. When I ask MediaInfo on the meta data of that file it shows
So the audio is in AAC LC SBR format. Dorico definitely supports AAC but I’m not sure about AAC LC SBR. I guess that is the problem here. I need to check with the developers of the Dorico video engine and clarify that, a little more patience please. Thanks
Hi @Ash666 , sorry for the big delay, but our video engine developer just now came back to me.
Indeed, currently we support only AAC Main and AAC Low Complexity but not AAC Low Complexity Spectral Band Replication (AAC LC SBR).
This might change in the future, but for the moment I guess you have no other choice than re-encoding the sound track of that video.
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Hi @Ash666 ,
our test engineer would like to keep that video file you’ve sent me as a reference file for testing purposes. Would that be okay?
It will be only used for in-house testing purposes and never handed out to external people.
If you or the owner of the video don’t consent Otherwise we will delete it from our server, of course.
Thank you for your time
Cheers,
Ulf