Input device ports not connected

Cubase
1

Hi all, I just installed using Cubase 12 pro on Windows 10 . In Studio-> Studio Set Up, I choose ASIO4ALL v2. However my two input ports are showing as not connected (although they are active). In Studio->Audio Connections, my audio device is ASIO4ALL v2, but the device ports are not connected. Grateful for nay assistance. pg

2

What do you mean by active exactly?
What happens if you try to connect them?

3

Thanks for your reply, Grim. See the attached photo taken on Studio Setup.

p
p1882×1271 176 KB

4

Now, at audio connections.

qq
qq1869×1205 103 KB

5

And there is no option under Device Port to change “Not Connected 1”, “Not Connected 2”

I have worked with almost all DAWs. None has had so many audio issues as Cubase!

6

Check ASIO4all control panel…are they in there…it does look like some weird bug where active ports have got relabelled as not connected.

If you create an audio track are the not connected inputs available as track input??

Also…What inputs are these…do you have an audio interface?