Installing Dorico truely is the biggest pain in the @ss… jesus christ how could you make this so difficult. Each step brings it’s own error that needs to be fixed through forums… i’m switching to Sibelius
If you ask for help, explaining what the problem is, I’m sure we’ll be able to get it sorted.
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I’m sorry you’ve had problems getting Dorico installed, @koenspijker. If you can let us know exactly what the issue is, we will be happy to help you.
Koen, I genuinely have trouble understanding why for some people this is such a big issue.
Here’s my workflow, since I had to reinstall Windows and everything else over the weekend:
- I first install the activation manager, the idea is that the apps later find an already activated environment, so I activate all apps I plan to install before the actual installation.
- then I use the download manager to install the software. For Dorico, all you really need is the Halion Sonic player and Dorico itself. Also install the basic content for Halion sonic.
- after that, Dorico should start normally and playback should work also.
Let us know what your particular issue is, and we will help you… Het komt goed! 
Cheers
Benji
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Hello, I’m agree, that installing Dorico is the worst procedure i ever get in any of installed programs for almost 30 years since learning for himem.sys in MS-DOS 6.22 to get Microsoft Flight Simulator 1 get started from five 5,25’'-floppys on dads first PC when i was a young kid. Its too separated into too many little pieces that doesn’t get hand in hand.
What I get when I want to have Dorico:
- When entered my download code in my account (account,steinberg,net), there isn’t any way to get to the download. I have to manually re-enter steinberg,net to search for any download. Why is there not any link to the downloader?
- After some research found the downloader. I dislike to have a setup to get a setup, and in times of highspeed-internet there isn’t a need for downloading-programs.
- Installed the Downloadmanager, but after start: there are missing 3 parts that cannot be updated. Ok, nicely there was a link in the error-massage to get them. So i needed a setup-program to work with the setup-program that gets the setup-program. But oh wonder, after installing this 3 items, now it has a fourth item that is missing, but in the downloadlink there are only the first three of them. So i need spend time to google the missing part.
- okay, five programs installed only to get the download for the setup of Dorico. When all this little pieces are necessary to get the downloader to work, why isn’t this all packed into one program?
- So, a whole hour was done and now i can click on dorico to get the setup. I clicked it, and a error, that the download can’t be accessed. Okay, its in the night here in Germany, maybe the servers are running updates or scheduled restart. But waiting one, and then two and four hours, only error messages. Five hours later it starts. With a 100 GBit/s-internet-connection it should be only some minutes to download. But the progress is low and after having a third, it stopped. I have to delete and restart the downloads for several times. One day is gone since my start of installing Dorico.
- Next day it works for Dorico to download, so i started the next pieces of download. And again, after some time, the downloadprogress was aborted and the whole launcher has to be killed to get it worked again. Again several hours waiting to get the download working completely.
- The installation of Dorico began. As I have a 2014-PC with a small NVmE-SSD I install all programs on harddisk E: (so if windows crashed, i have the files). But getting the setup, no ask where to should it be installed. I really dislike programs that are installing itself without asking standardquestions to installation-path and other options.
- Okay, will try Dorico to see how it feels on my PC. But now, it has to be activated. Some programs, that needs to click in a program, that will open the browser, which opens the program i first started. After the mess prior, this is nothing that raised my bloodpressure. OKay, activation works.
- But Dorico will not work, as it needed some of the VST and other stuff. But i only will feel the program, scribe some notes without playback - but i cannot. Why??
- After searching and googleing for a while i found out, that for installing in another directory a manual setup is needed. Deinstalling Dorico for reinstalling it from the same Downloaddirectory as the download-program. Only for clicking the setup.exe directly instead of installation on the downloader. When its the same, please let me the choice if i want a silent installation or not! Okay, installing in another directory works.
- Getting the HALion and Groove and other stuff now works some hours later. Installing the first HALion Sonic -stuff it needs a directory to get that in through the addon-manager. So i created a directory that has HALion in it’s name, without knowing, that the others will get into the same directory. Again here: why several installations when more packages are needed in one-time? Thanks to only-english instructions i get all installed. The second day is gone since starting to install Dorico!
And now, I’m stuck with the next thing:
Dorico will start but get a message, that four json-fonts-Files are missing or have the wrong file-format. The files are there, i can access them and the xml-like file seems to be okay. So i uninstalled, reinstalled Dorico several times, the error message occurs again and again. Google and STeinberg-Forums says nothing to this, no solution can be found within hours. At the end of day 3 of installing dorico i opened a support-ticket, get screenshots and a long description I am waiting. The ticket is now open (Ticket #678971) for almost three further days without any response.
And whats now the trouble you asked YourMusic.Pro? Getting Dorico at 30st of December, three days of installation / uninstall / reinstall in several ways Its now the 9th of January and i cannot use start the program.
Greetings from Germany
Quedel
Welcome to the forum, @Quedel. I’m sorry that you’ve had a bad time getting Dorico up and running on your system.
I’m not sure why you’ve had problems with download speed on your fast Internet connection: all of our downloads are hosted on AWS instances, which provide excellent connectivity and throughput. Even on the days when we have our highest traffic, e.g. when a new version of Cubase is released, in general there’s no problem with downstream bandwidth. I wonder whether perhaps the Aria2 downloader that is used by Steinberg Download Assistant is having problems on your machine: perhaps you are running some firewall or network management software that is causing some interference.
When things work as they should, you “only” have to download and install Steinberg Download Assistant to get started. SDA should take care of installing all the other shared components required for all Steinberg products, and I’m not sure why those would have failed to install on your system.
You can of course specify in SDA where the files should be downloaded to on your system using the Target folder control. However, this doesn’t determine where the products will actually be installed: that choice is made within the installer for each product itself.
The Dorico installer does allow you to specify the installation location at install time, but if you click the Install All button in SDA, you won’t see the installer’s interface: instead, everything will be installed using the default settings. So you need to run the installer individually so that you can set the installation location from the installer itself.
As for the SMuFL font metadata files, the expected location is %COMMONPROGRAMFILES%/SMuFL/Fonts/, and that’s where Dorico’s installer should install the files by default.
If you do Help > Create Diagnostic Report and attach the resulting zip file (which will be saved to your desktop), I can take a look and see if it’s obvious what we need to do to sort this out.
Hello dspreadbury, thanks for your reply.
Yes, the download-rates were okay, when it was downloading. But too many times the download didn’t start or interrupts after some mega- to gigabyte. On my Windows 10 System there is only Symantecs Norton AntiVirus, which hasn’t any noticable problems with all the software in the last decade. Further networking-management isn’t there.
Yeah, the SDA should make it easy, but here, it doesnt. The target-folder for Download worked, but when clicking on “install” within SDA it installs the piece of software without asking for any folder to install within. Not only by using the “install all” (which i never used), but by clicking on the right side for example only Dorico 5 there wasn’t any prompt for a target path - the installer i could see and could make some choices (if i want to install/reinstall/deinstall some parts of each packages) - but not target path.
For the last problem - the json-file, I think i will open a separated thread here in forum, as the support didn’t answer in my ticket. Only short overview: in the path %COMMONPROGRAMFILES%/SMuFL/Fonts/ there are the fonts, but Dorico has the problem with the files within the program-directory, subdirectory “/fonts/metadata/”. As i am unable to start Dorico (the error occurs within the splash-screen, by clicking “ok” on the error message, Dorico will close without seeing the Dorico UI), i am unable to create the diagnostic report.
Same here, Stienberg Download Assistant and it’s off to the races.
Adobe stuff…now that’s a true nightmare.