Installation of CUBASE AI failure

Getting this when I try to Install through Steinberg Installation Assistant:

Cannot run program “cmd” (in directory “notAvailable\Steinberg\Install Assistant”): CreateProcess error=267, The directory name is invalid
at java.security.AccessController.doPrivileged(Native Method)

What version of Cubase AI is it? Is it the latest one? Are you use using Windows or Mac and what versions of those are you trying to install on?

Exact same error. I’m using Windows. Downloaded my purchased Elements 11 for Windows. Cannot download anything in Cubase or use the product in any way.

This is what my version says. Almost the same.
java.security.PrivilegedActionException: java.io.IOException: Cannot run program “cmd” (in directory “C:\Program Files\Steinberg\Install Assistant”): CreateProcess error=267, The directory name is invalid

And also says error in java.security.accesscontroller.doprivileged(native method)

Create a Folder “Install Assistant” in “C:\Program Files\Steinberg” )))))

1 Like