I bought an upgrade for Nuendo 11 a few weeks ago, finally getting round to installing it and hitting the following errors. When I enter my code in the Download Assistant, I first get the following error:
Application ‘LCC2’ has caused the following error: Process with the ID NOT found
I then get a cascade of Application Unknown from the elicense control centre.
I just installed the latest elicense control centre application.
I think this might be tied to me seemingly having multiple steinberg accounts. I just changed the email address of the default one MySteinberg logged me in to which was based on a very (20 year) old email address, and changed it to my business addess, but when I tried to register by USB license to mysteinberg account with the new email address, it said it was already registered to a different email address.
It appears I have now made a total mess of things!
My Nuendo 11 upgrade is now registered with my ‘Jeremy Corbett’ account, but I can’t use that as that license doesn’t have my old Nuendo license on it so there’s nothing to upgrade lol - when I tried using it again on this account, it said the code had already been used. Doh
I don’t have any other elicensers. I expect it was perhaps bought for me by a previous employer and for some reason I set up the account with a personal email address.
Looks like I may have a bit of a wait guessing from the time to merge the accounts, but good to know it can be done.
This is odd, logged into this account, I have no option to PM @Ben_at_Steinberg when I go to his user page like I did from the other account. Maybe I haven’t made enough posts with this one.
@steve Afraid that didn’t help, I used up the download access code using the download manager logged in to the wrong account, so I can’t get an activation code I can use on this one.
Aha! So I managed to get my Nuendo 11 activation code by logging into Steinberg Download Manager from the other account, and manually register it in elicenser, so I think I’m good to start working, but do need to get these accounts merged long term.