Intermittent sound

Hi.

I’m losing the will to live! Playback using my new UR22MkII is intermittent with stuttering sound - it stops and starts randomly. I’ve dug thought the many posts that have issues about sounds but so far, I’m not able to find an answer to my problem. And, the phone number to Steinberg support ( as on their website) is unobtainable. I’ve emailed them but no reply.

I’m running windows 7, 64bit

Is there anyone out there that could help or perhaps just point me in the right direction…

bye…