A week ago I contacted steinberg customer support hoping for some fairly prompt support (my laptop was reformatted and for reasons beyond me my cube license disappeared from the dongle) so that I could get cubase back up and running…
Aside from an automated response, I’ve heard nothing. A week may not sound like a lot, but I need this software for work, and I’ve been given no indication of when they will deal with this.
Is steinberg no longer operating? Has anyone else heard from their customer support?