Good afternoon all,
Has any one else had the following issue:
I recently bought the upgraded for my Cubase Artist 7 (Educational) to Artist 8 using the recent 30% off promo.
When entering the Activation code provided by asknet (the retailer handling Steinberg’s sales) I get an error message of sorts - I have attached the screen shot.
Does anyone know what I should do here? This makes no sense to me. I have also contacted support but wanted to cover all bases.
I’m using an iMac on OS X 10.9 at present as Yosemite isn’t currently supported for Cubase Artist 7 so I never upgraded - especially after reading everyone else’s problems on here. I wanted to upgrade both and saw this as a perfect opportunity - at present I have only downloaded and installed Cubase Artist 8 as I wanted to get it working properly first. I also have internet connection (as it does ask in the message).
Help please kind sirs.