Issue on exporting midi

Cubase
1

Hi everyone
I have a lot of issues when I want to export my midi.
The export window shows up and freeze to a low percentage and I have to kill my session and restart it.
I can’t export any of my midi even if I have 3 or 4 separate tracks…
For information it’s a very big orchestral session… So it makes me really nervous :wink:
Thanks a lot for your help.

2

Hi,

Could you try in Cubase Safe Start Mode, please?

3

Thanks MArtin.
I already tried to start the session with all plugins deactivated. Is that what you mean “Safe mode” ?
It does not work more.
The only way I found is to create a new session with nothing and copy track by track to this session. When I’m exporting midi no problem. But very hard and not very secure to work like this…
Do you have some ideas ?

4

Hi,

Could you try to Disable Preferences on the Safe Start Mode dialog, please?

5

Hi Martin,
I tried with disabling Preferences on the Safe Start Mode Dialog and it’s still not working. Other ideas ?
Thanks for your help.

6

Hi,

If you are on Windows…

Generate a DMP file and share it via Dropbox or similar service, please.

Once Cubase becomes frozen, open the Task Manager, right-click to Cubase and click to Generate DMP file.

If this doesn’t work, use Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your harddisk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 11:
    procdump64 -e -h -t Cubase11

Nuendo 11:
procdump64 -e -h -t Nuendo10

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exeptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or similar service, please.