Windows 7 64 bit
Mackie Control connected to PC via USB
Mackie Extender connected to main Control unit via midi port 4
When starting everything up for the first time (boot up PC, turn on Mackie units, then launch Cubase), the Extender is not recognized. The workaround is to go to Devices, assign the Extender to the wrong port, and then back again 4 times (presumably this resets the ports and has to be done 4 times because it’s plugged into port 4). Hitting the reset button does not accomplish the same thing.
Prior to upgrading from Cubase 5 to 6 and/or XP to Win7, this was never an issue, and all my physical connections are exactly the same as before when the Extender was recognized right away upon launching Cubase. An hour on the phone with Mackie confirmed that as far as they can tell, every connection and setting in my system is correct.
Has anyone else had this problem, and is there any solution other than the extremely tedious workaround outlined above?