[Off-topic post split from another thread]
I have the some sort of problem like this,
I was upgrading from cubase AI to Cubase Elements,
I paid on the Steinberg webpage for my software copy.
I get the s-d-a and i am downloading cubase elements .
I had cubase ai 9.5 .
After some sort of update my computer did while it restarted . The steinberg download assistant was not downloading the full version and getting failed .
However, it is able to download the update to cubase elements 9.5.20 (from 9.5) but it cannot download the full version.
I am a little scared that I might need to pay again, as I guess (I have the activation code and I will register as I get my copy in the eLc control center. )
I have done this process earlier with cubase ai,but I simply want a fix for this …
I will be thankful for each piece of help that will be provided to me .