Dear Steinberg Support,
I am encountering an issue with the RX 11 plugin and the “Send Back” function in both Nuendo 13 and 14. I have been using the RX Connect feature, but sometimes the “Send Back” function does not work properly. The problem is intermittent—on some occasions, it works fine, but on other days, it fails.
For example:
- Yesterday, I was able to send edits back to Nuendo successfully and apply them.
- Today, the same “Send Back” function does not work, and the previously applied changes are no longer applied and are reset to an “unapplied” state.
The problem appears to be related to the RX Connect plugin, as it intermittently fails to send the edits back to Nuendo, and the changes I made within RX are not saved when I reopen the project.
Could you please assist me in resolving this issue? Any further steps or troubleshooting recommendations would be greatly appreciated.
Thank you for your assistance!
iZotope sucks. That’s the first point to be made.
I don’t know about RX11, but in RX10 I typically either send only one event at a time back and forth, or I make sure my edits are good, copy/mute it for backup, and then bounce/consolidate the edited events into a new audio clip and new event on the timeline and send that to RX. Doing it that way I have no problems. But that’s RX10 so I’m not sure how RX11 is working out.
Just sharing how I get around it.
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This is my protocol for when clicking Send back does nothing :
- in RX11, select the whole audio and copy it
- in RX11, press the small cross to close the current sample (you lose it, but as you have copied it you’ll be able to get it back)
- in Nuendo DOP, press the circular arrow in the RX window. Then press apply again to send back to RX.
- in RX Paste special / replace, to paste the audio you had been working on.
- you can now send back to Nuendo.
It seems like a lot of steps, but it has made it work immediately after.
Thank you so much. This really works!!
But I still hope this issue could be fixed one day.
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