Issue with VST Connect Performer 4.0.20.50

VST Cloud VST Connect
1

Has anyone been able to get version 4.0.20.50 to work on a current, patched Windows 10? I’m receiving this error on two separate machines and my colleague is also receiving it on his end.

Faulting application name: VST Connect Performer.exe, version: 4.0.20.0, time stamp: 0x5ab39071
Faulting module name: VST Connect Performer.exe, version: 4.0.20.0, time stamp: 0x5ab39071
Exception code: 0xc0000005
Fault offset: 0x000000000022cd10
Faulting process id: 0x419c
Faulting application start time: 0x01d5659ea0dd185c
Faulting application path: C:\Program Files\Steinberg\VST Connect Performer\VST Connect Performer.exe
Faulting module path: C:\Program Files\Steinberg\VST Connect Performer\VST Connect Performer.exe
Report Id: 79bcb8b7-5fb9-4515-9eae-fe20d091ea98
Faulting package full name: 
Faulting package-relative application ID:

This looks like a memory access error, WinDbg shows the exception right at the time it’s trying to access an audio driver.

Basically the application executes, it shows a progress bar of sorts and immediately crashes. Any help would be great.
Thanks! - Derek

2

we are preparing for a new version soon, it may have fixed the issue already.

3

I opened up a support ticket a week ago, and I still haven’t heard anything. I’ve tried it on a 4th machine and receive the exact same issue. This appears to be rather widespread with the current updates.

4

We’re finally close to release, sorry it takes so long.