Issues with NotePerformer EW Hollywood Orchestra Strings Only

Apologies if I’ve come to the wrong place, I’m currently using NotePerformer Playerback Engines EastWest Hollywood Orchestra. Everything works with the exception of the strings section where the playback sounds awful with disonant passing notes added between the notes written and just generally not being in tune (see attached video, sorry for phone recording). Has anyone else had this or got any idea what might be causing it? I’ve tried everything I can think of up to and including reinstalling the whole 400+gb library.

It’s strange because everythign else works absolutely fine as far as I can tell but it’s just the string sections that are unusable, which rules out a lot of common fixes.

Any help apreciated, thanks!

Welcome to the forum @Archie1 . Your attachment didn’t make it but I believe you can’t upload until after a certain number of posts.

Just to be clear, it’s HOPUS NPPE, correct, not “Hollywood”? I don’t think there is a Hollywood NPPE.

Hi @derAbgang, thanks for your response.
Think it might be the same as HOPUS, Guessing that’s just H Opus, which is the program the libary runs on? Everything else (Brass, Woodwind ect) works fine so I’m pretty sure it’s the right engine for it.

Since posting I’ve seen that there’s now Hollywood Orchestra Strings 2, and I’m hoping that that’s the fix. Downloading that now and we’ll see if that works. No other sections have a sequel library so it makes sense.

It won’t be, that’s an entire different library. I don’t think NotePerformer has a playback engine for that library yet (although I haven’t checked lately).

I use NPPE HOPUS often, and although I think legato handling isn’t “fantastic”, it’s adequate. What you are describing sounds (no pun intended), like some portamento timing setting is wrong.

It’s HOOPUS - Hollywood Orchestra Opus Edition… :slight_smile:
BTW just tried it without issues… maybe you can upload or link to a file that exhibits the problem…

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… I should also add, sometimes simply reapplying the NotePerfomer playback template solves strange issues (Play->Playback Template)

… details :slight_smile:

Thanks! Is Opus edition the same as Diamond editon? That could be the root of my problem but it’s odd that they’re compatible in other ways.

In terms of sharing a file here, is that just the Doirco project please or is there something I neeed to export?

You need to have: EW Hollywood [ … ] Opus Edition. Although I would have thought NotePerformer HOOPUS would have complained about the wrong samples…

So Opus is not the same as Diamond? Are they both part of Composer Cloud please or can Opus only be access through direct purchase do you know please?

It looks as if they might be the same thing actually, the page on East West refers to it as Opus editon Diamond and I can’t find anything talking about the two seperately. Puts me back to square one I guess.

EW Hollywood Diamond and Opus Edition are definitely different. They share samples, without a doubt, but the articulations and keyswitched instruments are different. I don’t think they are offering Diamond Edition anymore, honestly.

Are you subscribed to composer cloud or did you buy this library as a one-off?

In the EW Installation Center (Composer Cloud), they appear as “EW Hollywood […] Opus Eidition”., where […] is the instrument or instrument choir.

This is what the web site shows:

… looks like they’re scrubbing “Diamond” from the products.

… also, feel free to upload the Dorico project. I can load it with NPPE HOOPUS.

Really apreciate you taking the time to help me on this. I’m currently subscribed to Composer Cloud which is where I got the library from. It was downloaded directly off of the EastWest Installer. Thinking back to downloading them, I remember it showing as Opus on the installer until I pressed install, then it showed as Diamond editon whilst downloading, now in the installed libraries tab it’s down as Opus again. I’ve attached a picture of that in case it’s of any use.

I’ve attached a file from a project where I was trying to run using noteperfomer. All other parts sound ok on my end except the strings
For sharing on forum.dorico (1.6 MB)

Well, you’re not going crazy :slight_smile: … I hear it too.

Next round of diagnosis: Did you import via MIDI or Music XML or did you hand type it? I’m sticking with my earlier assumption that there are errant portamento or slur speed settings somewhere in there but I couldn’t find anything obvious (no CC5/65). I also checked Pitch Bend… nothing.

Finally, I typed, to my ear, the two most offensive measures into a new project. They’re also the most exposed (mm 28-29)… applied the playback template and things sounded fine.

If you imported this somehow, I’d throw it into a DAW and delete all the CCs and fix velocity to 72. Then export clean MIDI.

So what you’re thinking is that it’s not an issue with the playback but something in the midi entered?

It was written rather than being imported, but was done so with a very old keyboard with no pitch wheel (electric piano rather than a keyboard really). Wondering if it might have somehow given a weird value there in place of nothing, can’t think of anything else really that could have done that.

I’ll do some put this into Cubase and see if that shows up anything of note.

If this is the case with the piano being the issue, do you reckon there’s any solution short of buying an actual midi keyboard that might stop it from happening to future stuff that I write? Thanks again for all you’ve done.

Definitely my main hypothesis seeing re-typing those two measures didn’t yield that crazy sluring.

Look for aftertouch in Cubase among others…

First see if the keyboard is the problem. There might be other solutions besides a full-blown new purchase.

Nothing interesting to report I’m afraid, at least nothing that I knew enought to spot. We’ve got midi info written in Velocity and CC11, 15, 16, 18, 19, 20 and 25. but none of those seemed to look like they’re moving in a way that would correleate to anything.

Looking at the Opus player for the majority of these don’t pair with anything (11- Expression, 15- Con Sordino On). Nothing in aftertouch. I don’t suppose you’e able to glean anything from that are you?

I’m not really sure where to from here I’m afraid, more than a little out of my depth, sorry for my cluelessness. I might ask a friend if I can borrow their midi device and see if things written using that have the same issue?Is there anythign else you think might be worth trying please?

Thanks

I’ve jsut tried manually recreating a section like you in a new project without the aid of a midi keyboard and have had the same issues. Potentially ends that lane of enquiries.

Unfortunately, I’m out of ideas. Obviously, you can just use one of the stock playback templates, but then why pay $30/m for composer cloud.

I would contact NotePerformer support next and If he finds something wrong with the samples, then Eastwest.

Sorry I couldn’t help.