i've buy 10.5 but not can use!!!

thanks steinberg for update !!! i’ve buy your last cubase 10.5 but not can use because crash every time i load plugins ! original plugins!!! i’ve write at support team 1 month ago but you not reply me ! but you have my money !thanks a lot!!!

  1. Do you have a crash dump or crash log?
  2. Mac or PC?
  3. What OS version?
  4. What audio interface?

Same for all Mac users.

im Mac user,mojave, yes,i’ve crash log, but with all Mac user ,Arousor crash ,softube crash, mcdsp crash, slate sometime crash, etc… audio interface is 896hd motu… the same plugin in cubase 10 work fine …