I am pulling my hair out, what little I have left. I have just purchased the upgrade from Cubase 8 Elements to Cubase 9.5 Elements. All seemed to go well until I got to the point of downloading the software. I have tried everything and it gets hung up at about the 1.59GB point where I get a “download Failed” " try again later" I have looked through numerous posts and tried everything I can think of. The product shows on my E-licenser as being activated. My AV and firewall are disabled. And I just can’t get it.
I have neer had a problem updating or even downloading trial versions of sound sets. I have a fibre optic line to my house with 300mbs internet connection. So speed shouldn’t be an issue. I’m fairly computer savvy, and am usually able to troubleshoot most issues. But this has got me stumped.
I must be missing something. Like I said I’ve downloaded from Steinberg many times without issue.
Any ideas as to what I’m missing, or should I just give up and stick with Cubase8 Elements. NO issues with that. Is it an easy process to get a refund.
This is not what I had in mind when I decided to go ahead and upgrade. I just want to make music, not troubleshoot a product I’ve paid for and have now wasted many hours trying to figure it out.