In Key Command under Note Editing I tried to enter the same shortcuts for Duplicate to staff above and to staff below that John Barron had active on one of his videos.
Entered Ctrl+Alt+N for Duplicate to Staff Above without a problem.
Entered Ctrl+Alt+M for Duplicate to Staff Below. Dorico did not accept the keystrokes, so the window remained blank. Other shortcut combinations are accepted as expected. However, I would like to use Ctrl+Alt+M for the symmetry.
It seems Dorico will not accept Ctrl+Alt+M as a valid shortcut combination.
I installed Dorico Pro 5 and the problem occurred on a desktop computer using Windows 10. I later bought a new computer with Windows 11 and made a clean install with some copying from my AppData Roaming files. The problem persists on this new computer where I am now using Version 6.0.20.
This is my first post since switching from Finale during the mass migration because the documentation and on-line resources have been so good, I’ve had every other question answered.
I’ve got Ctrl+Alt+M mapped this way, so it’s not an issue with Dorico. Is it possible that you have a graphics card or some system utility that’s intercepting that keystroke? That kind of issue has been seen before.
Do you use a keyboard layout where pressing Ctrl+Alt+M or AltGr+M outputs a character, like µ, for example? I’m using a German keyboard and have the same issue. Unfortunately, it doesn’t seem to be possible to assign key commands to Ctrl+Alt+M via the program settings in this case. However, you can work around it by editing the file %appdata%\Steinberg\Dorico 6\keycommands_de.json:
I am using the standard (USA layout) keyboard I’ve used for years with no modified keys. Pressing Ctrl+Alt+M appears to do nothing in Word, Excel, or on a file in File Explorer The graphics card is Intel® UHD Graphics 73, but was probably something similar but different on my old computer.
Because there appears to be no output, I didn’t have any character to use in the json file.
Your replies gives me the idea of calling my local computer repair store to see if they have any idea what the key combination may be doing.
Thanks,
Follow @asherber 's advice. This combination has been known to cause problems on Windows machines because of a video driver. Go to your system preferences (or whatever they are called) and look for you video driver settings. You should be able to delete or change this shortcut to free it for Dorico.
Ctrl+Alt+M seems to have major problems for some in Windows that can affect many different programs. Apparently graphics programs are the major culprit. Unfortunately I have not been able to track down the problem source location but will keep trying.
There’s a free Windows utility called Hotkey Detective that shows the processes that react to global hotkeys. It may help you to find the program registering Ctrl+Alt+M as a hotkey on your computer and blocking the key combination for other applications.