Key command shortcut do not get saved


I very often have to re-assign the most recent shortcuts that I’ve previsouly assigned to some Keycommand.

Does anyone know would that happen ?

Thanks a lot!


Do you mean after quitting and reopening Cubase?

The Key Commands, same as all other preferences, are stored, once you Quit Cubase. If Cubase doesn’t quit properly (maybe if crashed), the preferences (including the Key Commands) are not stored and they don’t load during the next Cubase start.

My cubase closes due to crashes more often than when I quit it properly so that might explain why then!

Thank you! :slightly_smiling_face:


Please, make sure, you have the latest Cubase 13.0.30 update installed. Also make sure, all your plug-ins are up to date.

If this is the case and you are still experiencing the crashes, make a new thread about the crashes, please.

Attach the *.ips/dmp file(s).

Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
Win: %userprofile%/Documents/Steinberg/Crash Dumps

What if I have no idea what causes the crashes?
Should I report them anyway ?


Yes, please, do so. We will try to find out, why was Cubase crashing.

1 Like

I will.
Thanks again for the help.