Klanghaus downloaded but not accessible

Hello everyone,

Just bought Klanghaus and Cubase11.

Downloaded and installed…no problem. :smiley:

Thing is, Klanghaus VST Sound Loop Set is not appearing in Cubase. All my older items like Lute and Hybrid bundle are working. And in MY STEINBURG, Klanghaus is active like all my other software, BUT there is no “Request support” button. :astonished:

A little help please would go a long way. Thanks in advance

I have tried move the VST into different folders where other VST’s are (roaming/Steinburg/Flux & roaming/Steinburg/content/VST). No luck.
It’s registered on my online account, my eLicenser and on my library manager. But still not showing on Cubase.