as I am new to Steinberg Services possibly one of you guys might help me out here. I opened a support Ticket on my Steinberg nearly a month ago reagrding an issue with updating on Cubase 10.5 and still got no reaction to it. I really tried my best to search through the FAQs and forum before opening the ticket.
Did I miss something before opening the ticket?
Perhaps they just stopped answering tickets written in german?
What are your experiences with the support team?