I am a Dorico user, and my laptop was running out of space. So I tried to move my Halion sound libraries to an external drive. I opened Library Manager, clicked “Move” on a sound library, and selected a location on my external drive. That threw up an error saying it couldn’t move the content. So I granted Full Disk Access to the Library Manager and tried again - same error. I set the default library location to my external drive and tried again - same error. I rebooted and tried everything again, to no avail. So I deleted and reinstalled the library using the new default library location in Library Manager. It installed the library back to the original location, but the library didn’t show up in Library Manager - it just says “No libraries found”. I repeated, I rebooted, I manually deleted all the library content and the Library Manager, I deleted and reinstalled ALL my Steinberg software including Library Manager, Download Assistant, Media Server, Activation Manager (all following the Steinberg Help article about completely uninstalling software). But still no matter what I do, the libraries won’t show up in Library Manager. Even when I locate the VST sound files and double-click one, it opens the Library Manager and says “the sounds are already registered”, but still nothing in the Library Manager (see screenshot). I’ve obviously borked it completely. How can I go back to a clean slate and start again? Any suggestions??
Hi @KevinBarker!
Thanks for the extensive troubleshooting so far and sorry for the inconvenience.
It says “already registered” because the libraries are in the default location.
/Library/Application Support/Steinberg/Content/…
So the information is correct.
The Library Manager does no black magic, all it does, is make sure that our programs can find the content at this default location.
It does so by either moving the files to the default location, or by creating file aliases (shortcuts in Windows terms), pointing from the default location to wherever you actually want to place the content. In your case, that would be the external drive.
You can always achieve the same result, by moving all those files by hand and then create aliases in their place. The Library Manager is just there for your convinience, and to spare you that headache… ideally.
So the question remains why the Library Manager will not show the libraries.
You granted Full Disk access to the library manager, so we can assume Apple TCC (Transparency Consent and Controll) is not at fault, as it is so often.
To narrow down the cause, it would also be interesting to know if all your content is available in the programs supposed to use it.
Do you get access to your libraries from within HALion Sonic running in Dorico?
Hi @Philippe_Bono . Thank you for the explanation. I tried what you suggested and moved one of the library’s files to the external disk manually. Then before making aliases I just tried double-clicking one of them - and it registered and now shows in the Library Manager! Furthermore that seems to have fixed it for all libraries now - I’ve installed a couple of others and they are all showing in Library Manager. And I have been able to move these to the external drive using the Library Manager “Move” button. Finally, I set the default library location to the external disk and installed a new library, and it was loaded to the external disk correctly. So it all seems to be resolved now! I don’t know what I was doing before … - Thank you for your help!