I have purchased and downloaded the CUBASE 9.5 Artist upgrade from CUBASE 6) I can run the CUBASE 9.5 but not activate or register it and it now has me locked into the trial period where I have only 16 more hours left to use it.(both on the upgrade AND on the 6.) So basically I paid over $600 for something I can use for two days!
So when I try to activate the CUBASE 9.5 upgrade on the registration page I get this error code.
Activation Code not found. Make sure that the code has been entered in the eLicenser Control Center.(for the upgrade)
When I try to inter the upgrade activation code on the eLic I get this error code.(when I am LOOKING at it on the eLic)
Currently there is no license available to be upgraded by your upgrade license. Please connect a USB eLic which holds an appropriate upgradeable lic to your computer
The CUBASE 6 and eLIc ARE registered at Steinberg webpage. I have performed maintenance tasks. I have uninstalled and reinstalled both CUBASE and the eLIc. I have cleaned up eLIc Memory and updated Database and resent eLic information. I have reloaded everything with all virus scanners and firewalls off.
I can not even reactivate the CUBASE or the UPGRADE as both(6/9.5) of the activation codes say activation codes not found.