yesterday I have upgraded my Cubase AI 8 to Pro 8.5. Soon after launching the app, I was told my license could not be activated because there was no valid USB license in my laptop. Of course there wasn’t: I never had one. I got AI 8 with UR22 MkII soundcard, installed it and registered online with the included code. Why would I do anything different with Cubase Pro 8.5?
So now I have a semi-broken AI 8 that refuses to load some modules (others have been fixed by the eLicenser maintenance) and a Cubase Pro 8.5 that whines about a USB license, refusing to run.
What can I do? Did I do something wrong? Is it normal that my AI 8 license cannot just be upgraded online with the new 8.5 Pro code? And anyway, where is this USB key? I can’t find it on Steinberg site…