Hello, I’ve run into a serious issue and I’m hoping someone can help. I’ve lost a Dorico project on macOS, representing about 5 days of work. Autosave was enabled every 5 minutes, but I can’t find the file or any autosave versions. I’ve checked: Dorico autosave folders Trash Spotlight and manual searches for .dorico files Nothing turns up. I did experience some bugs and instability while working, and I ended up with several versions/files during that time. My questions: Are there other locations where Dorico might store autosaves or temporary files on macOS? Are there known cases where autosave files are not written to disk? Any advice for recovering a lost Dorico project, or for preventing this in the future? Any help would be greatly appreciated. Thanks in advance.
AutoSave stores files in:
[user]/Library/Application Support/Steinberg/Dorico 6/AutoSave
Backup files are stored to
[user]/Documents/Dorico Projects/Backup Projects/
(unless you’ve changed that location in Dorico’s Preferences.)
Can you describe this a bit more? What bugs, and what instability? Where did you save these versions?
Also… do you not have a Time Machine backup?
Thanks you for your answer.
The Backup files have nothings more recent that the 21 of December.
I do not have a Time Machine Backup :/…
I’ve encountered several bugs: the software sometimes crashes, for example when enabling audio.
I have a file created today named “Chansons Lucillin-[AutoSave]-[AutoSave].dorico 11-51-29-832” but the content match my work from five days ago…
If this happens, just upload your diagnostics (create the file at Help>Create Diagnostic Report) and the team will be able to assist. I think the most common cause of problems comes from 3rd party VSTs.
Yes: please upload a Diagnostic Report. Dorico is pretty stable, and as Janus says, most problems come from third-party Audio plug-ins.
Where is this file? I don’t think there should be “[AutoSave]” twice in the filename – unless you were working on an AutoSaved version, and then didn’t rename it.
It is very important to maintain a backup of ANY files that you want to keep. If you just have a single instance of a file, then it can get over-written, deleted; the drive (or computer logic board) could fail; laptops can get lost/stolen/on fire. File without a backup are waiting to be lost.