Lost eLicenser: Cubase Pro 10 need to transfer to another elicenser to upgrade

Hi, I’ve lost my elicenser usb stick. It appears as 10.5 version in my account.
I need to upgrade to Cubase 12 to purchase an upgrade license.
What’s the process?

Steinberg Zero Downtime – Steinberg Support

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of canceling the usb and transferring the license to another usb licenser.
Can I just cancel the license and purchase the upgrade?

No, sorry.
The procedure needs the USB licence to check it. But you don’t have to buy an eLicenser. It’s enough to have one for the transfer.
Your licences for all other older versions will not be available then.

But you can ask the same question to the support team. Maybe they have a different solution for you.